PRIVACY POLICY
BAHANA SEKURITAS

Collection and Use of Your Personal Information

Bahana Sekuritas takes your personal information very seriously and uses it with your privacy in mind. We use your personal information to service and maintain your account, process transactions on your account, respond to inquiries from you and your attorney, develop, offer, and deliver products and services, or comply with applicable laws and regulations. Bahana Sekuritas reserves the right to collect your personal information, whether confidential or not, from the following sources:

  • Obtained from you or your attorney on the Form or Application;
  • Earned from transaction activity in your account;
  • Obtained from other interactions with Bahana Sekuritas (for example: discussions with our Sales Person or information you enter into our online operations);
  • Obtained from other sources with your consent or that of your attorney (for example: from another institution if you transfer a portfolio you purchased from that institution to Bahana Sekuritas).

Protection of Your Information

Bahana Sekuritas believes that protecting personal information is a foundation of customer trust and a sound business practice. We employ both electronic and manual control procedures, regularly adapting them to changing needs, technological developments, and applicable regulations. We strictly limit access to personal information to those who need it to develop, support, operate, offer, and provide products and services to you.

Providing Your Information to Third Parties

Bahana Sekuritas does not provide personal information about its clients to unaffiliated third parties for the purpose of marketing their products and services. We may only provide personal information to the following parties:

  • Unaffiliated service providers (examples: IT companies, delivery service providers, and other parties who provide their services on the instructions of Bahana Sekuritas);
  • Self-Regulatory Organization (SRO), namely the Indonesia Stock Exchange (BEI), the Indonesian Central Securities Depository (KSEI), and the Indonesian Securities Clearing and Guarantee Corporation (KPEI);
  • Financial Services Authority (OJK) and law enforcement officials (for tax purposes or reporting suspicious transactions);
  • Or other things that are permitted or required by applicable laws and regulations.

Providing Your Information within the Bahana Securities Environment

We may provide personal information about you to our employees and companies affiliated with Bahana Sekuritas for use solely for the purposes of developing, implementing, offering, and providing our products and services. We do not provide your personal information to parties affiliated with Bahana Sekuritas for marketing purposes, except with your or your Investment Advisor's consent and as permitted by applicable laws and regulations.

Transaction Confidentiality

Privacy, security, and service are as important to Bahana Sekuritas' online operations as they are to our other businesses. We use, among other things, firewall security, encryption techniques, and authentication procedures to maintain the security of your online channels (e.g., websites and mobile devicesowned and controlled by Bahana Sekuritas (the "Bahana Sekuritas Sites"), Bahana Sekuritas manages personal information based on all of the practices and data safeguards described above. When you visit Bahana Sekuritas Sites, we may collect technical and navigational information, such as your device type, browser, internet protocol address, pages visited, and average time spent on the Bahana Sekuritas Sites. We use this information for various purposes, such as maintaining the security of your online sessions , facilitating site navigation, improving site design and functionality, and customizing your experience on the Bahana Sekuritas Sites.

Bahana Securities Mobile Apps (dxtrade)

The Bahana Sekuritas Mobile Application (named dxtrade) allows you to access your accounts, buy and sell securities, transfer funds, and access news and research using wireless devices or mobile devices. Our privacy policy applies to any personal information you provide or other information we collect through dxtrade.

Additional Information

If you are no longer a Bahana Sekuritas customer, this policy will continue to apply to you. We treat your information the same way we treat our customers. Bahana Sekuritas offers several options for accessing and, if necessary, correcting your account information. You can review your information by writing a statement to our sales person or through our online services. You can also write or call us to request information. Your internet address, mailing address, and telephone number are listed on your statements and other correspondence.